Queen's Hospital

Queen's Hospital 2024-05-30 Person 5 5 0

Apart from the appointment being delayed, my experience with all members of staff was excellent. Everything was explained to me clearly and my questions were answered respectfully and fully. I very much appreciate NHS staff, thank you.

The staff are first class, world class even. They need the support if the higher management and Government funding to prevent them from leaving or suffering from stress. We must support the NHS

Queen's Hospital 2024-05-30 Person 5 5 0

The doctor that I saw was very courteous and kind. She gave me good information about my condition and put my mind at ease.

I didn't actually see the factor with whom I had the appointment, even though he was present in the department.

Queen's Hospital 2024-05-30 Person 5 5 0

I have been attending the eye clinic for over 4 years now so they know me really well and always treat me with kindness and care

Nothing really to add..

Queen's Hospital 2024-05-30 Person 5 5 0

Those are my personal feelings

Nothing.

Queen's Hospital 2024-05-30 Person 4 5 0

Nothing to complain about!

Waiting time to improve

Queen's Hospital 2024-05-30 Person 5 5 0

Because a was greeted by a lovely smiling nurse. She was very patient and explained everything to me. She even wrote information down for me because I don’t remember everything. She was very reassuring and told me her name. I was seen on time. I have no complaints about my visit.

It was the perfect visit so I don’t know what else could have been done better.

Queen's Hospital 2024-05-30 Person 5 5 0

I have several different clinic appointments Referrals take a little longer than I thought Otherwise very pleasant and kind staff

Referral times and waiting times could improve

Queen's Hospital 2024-05-30 Person 5 5 0

The whole team were professional, efficient & caring during the whole process

I think everything runs as well as it should

Queen's Hospital 2024-05-30 Person 5 5 0

all the staff were friendly and helpful.

everything was fine

Queen's Hospital 2024-05-30 Person 5 5 0

All staff have been supportive of my issues and great care received.

Totally satisfied with my care.